Privacy & Legal
Legal statement
Dermalist Skincare Pty Ltd and its related entities are responsible for maintaining this Internet site and its directors, officers, agents and web developers believe that all information contained within this Internet web site is correct, however, no guarantee is made as to the accuracy or reliability of the information contained herein. Dermalist Skincare Pty Ltd disclaims all liability and responsibility for any direct or indirect loss or damage which may be suffered by any recipient through relying on anything contained in or omitted from this website.
Any information contained on this website is of a general nature and is for general information purposes only. It should not be misconstrued as professional advice. Dermalist strongly recommends that you seek the advice of a professional medical doctor, cosmetic nurse or aesthetician to receive tailored advice and recommendations based on your skin type and concern
DERMALIST PRIVACY POLICY
This privacy policy (Policy) applies to all personal information collected by Dermalist Skin Care Pty Limited (ACN 206475423) (Dermalist, we, us and our). This Policy relates to the collection and use of personal information that you may supply to Dermalist, or which is otherwise supplied to or collected by Dermalist. Our privacy procedures comply with Privacy Act 1988(Cth).
We reserve the right, at our discretion, to modify this Policy at any time. By using our website and ordering our products you consent to our collection and use of your personal information as set out in this Policy.
What information do we collect?
During your dealings with us, we may collect personal information such as:
your name, address and contact details, including telephone number and email address;
your date of birth;
your gender;
your skin type and skin concerns;
your interests in our products, services or events;
your preferred Dermalist clinic;
information about your dealings with us;
any other information which we may need to promote our goods or services.
We may collect your personal information at various stages in your interactions with us, such as when you subscribe to our newsletter, contact us, create an account or place an order. We hold your information in electronic form and take all reasonable steps to ensure it is secure and safe from unauthorised access. We employ the services of an external hosting company to store any information we may collect from you. Your information is stored on servers located in Australia.
Cookies
Dermalist uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.
Use of personal information
We use the personal information we collect about you to identify your orders, provide you with our monthly newsletter (if you have indicated you wish to receive marketing materials) and to personalise your shopping experience with us. We also use it to identify lookalike audiences (customers who have similar interests to you) for Facebook Advertising.
Disclosure
Dermalist is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We will not disclose any of your personal information to anyone without your consent, unless we are required to by law to do so.
Your personal information will not be disclosed to any overseas recipients without your consent, such as for the purpose of delivering products you have ordered to an overseas address, where you have requested this.
However, your personal information may be disclosed where you yourself have disclosed such information as a result of submitting a review on our website or posting content to our social media platforms. This is because the reviews you submit or the content you post are visible to anyone who may access our website or social media accounts from time to time.
Accessing your personal information
Dermalist take steps reasonable in the circumstances to ensure the personal information we hold is accurate, up-to-date, complete, relevant and not misleading. You have a right to access and/or seek correction of your personal information that is collected and held by us.
If at any time you would like to access or correct the personal information that we hold about you, or you would like more information on our approach to privacy, please contact us via our website or by emailing team@dermalist.com.
We will grant you access to the extent required or authorised by law and take steps reasonable in the circumstances to correct personal information where necessary and appropriate. To obtain access to your personal information:
you will have to provide proof of identity;
you must be reasonably specific about the information you require; and
we may charge you a reasonable administration fee, which reflects the cost to us for providing access in accordance with your request.
Privacy complaints
If you believe that we have breached your privacy rights, you can make a privacy complaint to us by emailing team@dermalist.com.
At all times, privacy complaints will be treated seriously, dealt with promptly and in a confidential manner; and will not affect your existing obligations or affect your commercial arrangements with us (if any).
KLARA PRIVACY STATEMENT
Klarna Australia Pty Ltd (“Klarna”) uses cookies to recognize the user’s device for the purpose of providing personalized advertising of Klarna products the next time the user will browse a merchant website offering Klarna products, and for analytics purposes.
Persistent marketing and analytics cookies
These cookies contain a unique user ID which will enable Klarna to recognize the user’s device the next time that user returns to a merchant using Klarna’s services. These are persistent cookies, stored on the device for a period of up to 540 days as of the last interaction with Klarna, or until they are deleted and allow Klarna (i) to show personalized marketing of Klarna products, including credit promotions to the user, and (ii) to perform analytics of the user behaviour.
By connecting the unique user ID stored in the cookie on the device to the information Klarna has about the user, Klarna will be able to recognize the user of that device.
The information Klarna collects through the cookies is not shared with any third party.
About Klarna
Klarna Australia Pty Ltd (ABN 82 635 912 579) is responsible for the personal data processing done by the use of these cookies, and is located at: Level 16, 175 Pitt Street, SYDNEY NSW 2000, Australia. Klarna has a special team of customer service specialists for privacy matters. You can always reach them at dataprotection@klarna.com.au. Visit www.klarna.com for further information on Klarna.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to team@dermalist.com.